Here's where we tell you about the people in the business because ultimately, they are what make the difference.

Well, we have several people. Most are from the UK, but others come from places all over the planet. So as well as having different accents, we all have different perspectives and experiences. These can be very useful when we go into problem solving mode for a client.

Our MD is very clever. He's the one who goes on and on and on about branding. Brand this. Brand that. Corporate identity. Consistency. Differentiation. Return on investment. After a while, it washes over you. But clients love it because he listens before he opens his mouth, and then he talks to them in a way that they get it.

Our Creative Director used to be a marketing manager, one of those spreadsheet gurus for a big retail brand. But he got fed up of having his ideas shackled to a desk and broke free to express himself. Now he draws pictures for a living. That's progress.

And our New Business Director is a fanatical planner. He comes from a technical solutions background (whatever one of those is) and he documents absolutely everything. His attention to detail is how we ensure that we get things right first time, every time. Being thorough can be tedious, but it is very reassuring.

There are others in the nerv house, and you can meet them when you come over to play. The only thing we ask is that you refrain from feeding them. They are on special diets which help us get the best out of them, and we'd hate the wrong food to affect them adversely.